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Citrix GoToAssist 2013 Year in Review
For all of us here at Citrix GoToAssist, 2013 was a great year. We worked every day to identify, develop and rollout new features that would help you and your team deliver an even better support...
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Citrix GoToAssist Hits the Conference Circuit: See Dan Lee Live and Online!
Citrix GoToAssist will make a prominent showing at Pink14, the premier IT service management conference hosted each year by Pink Elephant. The fun starts February 16 in Las Vegas. For the last 18...
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ITIL Explained: Adding Structure to Your IT Services
By Stacey Watkins Sure, you might not be implementing ITIL on the same scale as Disney, but that doesn’t mean it isn’t a little intimidating to start. (For those who need a refresher, ITIL is the...
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